5 Shopify Metrics That Actually Matter (And How to Track Them)
Shopify's built-in analytics gives you dozens of metrics. Most of them are noise. After talking to hundreds of store owners, we've found that five metrics explain the vast majority of what's happening in a store — and drive most of the decisions that actually move revenue.
Here they are, in order of importance, with exactly how to find each one.
1. Revenue Per Visitor (RPV)
Revenue per visitor is total revenue divided by total sessions. It's the single number that captures how well your store is converting traffic into money. A rising RPV means your conversion rate and/or AOV is improving. A falling RPV means something is wrong — even if total revenue is flat.
Most store owners track revenue. Few track RPV. It's the difference between knowing how much you made and knowing how efficiently you made it.
How to find it: Total revenue ÷ total sessions for any given period. Ask StoreAsk: "What's my revenue per visitor this month?"
2. Average Order Value (AOV)
AOV is total revenue divided by number of orders. Increasing AOV is one of the highest-leverage moves a small store owner can make — it increases revenue without increasing ad spend or traffic. A 15% increase in AOV on the same traffic is 15% more revenue with zero additional acquisition cost.
How to find it: Built into Shopify Analytics, or ask: "What's my average order value this month compared to last month?"
3. Repeat Purchase Rate
What percentage of your customers have placed more than one order? This is your loyalty metric. For most product categories, a repeat purchase rate above 25% is healthy. Below 15% means your product or post-purchase experience has a problem.
How to find it: Not in standard Shopify Analytics. Ask StoreAsk: "What percentage of my customers have placed more than one order?"
4. Top Product by Margin (Not Revenue)
Most store owners know their best-selling product by revenue. Almost none know it by profit margin. These are often completely different products. The product that makes you the most money is the one you should be promoting hardest, restocking fastest, and building bundles around.
How to find it: Requires cost data. Ask StoreAsk: "Which of my products has the highest margin?" (You'll need to have COGS entered in Shopify for this to work.)
5. Inventory Velocity
How fast is each product selling relative to stock on hand? This tells you what's about to run out, what's sitting dead in your warehouse, and where to focus your next purchase order. Running out of a top seller costs you sales. Overstocking a slow mover ties up cash.
How to find it: Units sold in last 30 days ÷ current inventory. Ask StoreAsk: "Which products are at risk of running out in the next 30 days?"
The Common Thread
All five of these metrics require specific calculations that Shopify's default analytics doesn't surface clearly. You either need to export CSVs and use Excel, hire a data analyst, or use a tool that answers the question directly. That last option is why we built StoreAsk.
Instead of building five different dashboards, you can just ask the question and get the number. No exports, no formulas, no waiting.
Stop guessing
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